Who we are
AIMS Grant and Programme Management Software was created by Quest Computing Ltd. – an Irish solutions firm with a global presence. Our solution is delivered by our team of grant management specialists (some of whom have even been grant managers themselves!) and IT experts who specialise in grant and programme management, serving government, social and development sectors for the last two decades.
Our story

Quest Computing Ltd. started in 1989 and built its reputation on the design and development of business critical software systems for public and private sector organisations.

AIMS Grant and Programme Management Software solution was subsequently developed and demonstrated strong potential from the outset.

We continued with a vision to advise and collaborate with organisations to enhance efficiency, effectiveness, governance and control in their grant, fund and programme management processes. We deployed AIMS with some of the most innovative grant making organisations in the UK and Dutch markets. From these successes, we quickly grew a client base in North America and Europe. Before long, AIMS became the number 1 choice in Europe for progressive public and social organisations to manage their grants and programmes.

Since then, we have worked closely with organisations on four continents in a wide variety of sectors, from health and research to NGOs and government. Over the years, we have gained extensive knowledge from our shared experiences with grant makers. Our product has been enhanced with every learning and experience, making AIMS the most comprehensive and feature-rich grant management system on the market.

In 2012, we began to explore opportunities for AIMS beyond Europe and North America and have subsequently expanded our reach into South East Asia, delivering to clients in Singapore and Malaysia through our strategic partner network.

AIMS now processes more than 62 million applications and grants to over 1 million individuals and organisations globally. The system manages over 5 billion euro in funding each year.

And we are not stopping there! Our vision remains the same and our product continues to grow and evolve with market requirements, as our clients help us to develop our product roadmap. We consistently reinvest a significant proportion of our revenue each year to the ongoing development of AIMS. This is pivotal to our success as market leaders in providing mature enterprise level grants management systems.

My experiences since 2010 have all been positive. All staff have an excellent knowledge of the system. The AIMS team have even helped provide advice on our own internal IT issues which weren’t their issues.

Senior Account Manager, Department of Health UK
Our team
Seodin Byrne
Niamh Bohan
Steve Buckley
Arnab Chaudhuri
Lauren Reilly

 

Roll over the team photos to see their names and bios

Our partners

Collaboration and commitment are key to our global delivery of successful projects. Through our partner network, our AIMS Grant Management Solution and services are available on a global scale. We provide a team with deep expertise in understanding Grant Management requirements and rolling out the solution that we match with the skills, experience and local knowledge of the best indigenous partners.

Why partner with us?

  • Unique solution to meet the business needs of any grant management initiative
  • Our solution is partner ready
  • High performing delivery team that is experienced, focused and flexible
  • Heritage and experience in the grant management space
  • We have a global partner network
  • We have a deep understanding of the grant management business transformation journey
  • We provide a proven approach in delivering common multi-site platforms

International partners:

Oracle Accenture Tech Mahindra Digiweb

Local partners:

Mesiniaga Promatis LW2 Rockland

The AIMS team have provided us with excellent support and have gone above and beyond the call of duty on a number of occasions they are efficient, detailed, thorough, creative and a pleasure to work with.

Head of Grant Operations, Comic Relief
Our standards

Quality Assurance

Since 1994, Quest has successful driven continual quality improvement through adherence to the ISO 9001 Quality standard, ensuring we understand and deliver the assurance and rigour expected by our clients.

ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

We continue our long history of quality governance and process excellence and are in an excellent position to migrate to ISO 9001:2015 after its formal introduction this September.

Exova BM TRADA, a UK based international certification body awards our external certification. Exova BM TRADA are themselves accredited by major governance bodies such as the United Kingdom Accreditation Service and the American National Standards Institute, so demonstrating Quest’s clear focus upon alignment with internationally recognised benchmarks of Quality.

Security

ISO 27001 is the recognized international standard for Information Security Management.

Quest and AIMS has been formally audited and certified compliant with the standard.

The ISO 27001:2013 Standard requires specific controls and processes for:
  • Information security in Project Management
  • Secure development and system change control
  • Secure system engineering principles
  • Secure development environment
  • System security testing
  • System acceptance testing

Quest is involved in the IT industry and therefore has a robust understanding of the Information Technology aspects of Information Security. They also have ISO9001:2008 certification and therefore have a working management system. Staff are familiar with the IS risks and controls required for their roles within the organisation and in general terms.

Registration Audit Conclusions, September 2016

Data Protection

Quest is registered as a Data Processor with the Data Protection Commissioner and would respond as per the established Personal Data Security Breach Code of Practice.

Protection of customer personal data and intellectual property is a mandatory requirement of Quest’s existing ISO 9001:2008 Quality Management System (Clause 7.5.4 Customer Property).

EU General Data Protection Regulations (GDPR) – Implementation by 25th May 2018
What do the new EU GDPR regulations do?
  • Give people control of their personal data
  • Make rules on gaining consent stricter
  • Simplify the regulatory framework
  • Make data protection an organisation-wide issue, not a legal one
  • Require transparency in collection, storage and use of data and its security
  • Introduce special protection for children’s data
We are currently putting functionality in place in AIMS to comply with the upcoming EU General Data Protection Regulations. This will ensure compliance of our clients with the regulations in their grant management and use of AIMS.