Our Privacy Statement

Quest Computing Limited (hereinafter referred to as "Quest" "us" "we" or "our") is committed to respecting your privacy and to complying with all applicable data protection and privacy laws.

The objective of this policy is to inform you how we handle your personal data.

Quest offers a range of product and services based on modern technologies including hosting and internet (related) services.

This policy applies to all personal data ("Data") in our possession and customer information (including name, address, fixed line number, mobile number, email address and all other contact details).


  1. All Data will be obtained fairly. We will make you aware of all purposes that we intend to use your Data for at the time of collection or will be advised to you prior to use.
  2. Data will be accurate and complete and, where necessary, kept up to date.
  3. Data will be adequate, relevant and not excessive in relation to the purposes for which it was obtained.
  4. All acquisition methods (e.g. customer application forms, contracts, SLA’s) will have a clear information piece explaining any intended purposes.
  5. Use and Disclosure of Information

  6. Data will be kept only for clear and legal purposes.
  7. All Data will be processed fairly and in keeping with the purposes for which it was obtained.
  8. Data will not be used, disclosed or processed in any manner incompatible with the purposes for which it was obtained. Upon making contact with Quest through our website, we will use your information to respond to your initial contact or for marketing purposes if you have opted to receive marketing communications. If you sign up to marketing communications from Quest, Quest may send you information about our products and services which we think may be of interest to you including our newsletters and product update information. You have the option to unsubscribe.
  9. We carefully selected MailChimp (www.mailchimp.com) to help us deliver email marketing communications. MailChimp has the TRUSTe's Privacy Seal - TRUSTe is an independent third party that operates a globally recognized privacy trustmark.
  10. Disclosure of Data will only be made to third parties who are our agents or servants acting on our directions. Save as required by law (e.g. criminal investigations) no disclosure of Data will be made to third parties for those third parties' own purposes or use.
  11. Under no circumstances will lists of customer data/information (i.e. mailing lists or database information) be disclosed to a third party for that third party's exploitation or use without your express permission. Data may be legitimately given to Quest's servants or agents for legitimate purposes as described above.
  12. If Data has been obtained for a purpose without advising you of other compatible secondary purposes for which it is subsequently to be used, the Data will not be so used without advising you.
  13. We will automatically list you as preferring not to receive direct telemarketing from third parties.
  14. Retention

  15. Data will be kept for no longer than is necessary for the primary purpose for which it was obtained.
  16. Data will be retained for any period required by law.
  17. Some Data that is not otherwise subject to retention for normal reasons may need to be retained because of circumstances such as litigation.
  18. Access to your Information

  19. You are entitled to copies of your Data kept by us. Requests should be in writing* and should be addressed to Managing Director, Quest Computing Limited, Ushers Court, Ushers Quay, Dublin 8, Ireland. Please quote your name, address and account number, where applicable. We will take all reasonable steps to confirm your identity before issuing any copy Data.
  20. Right of Rectification or Erasure

  21. You have a right to have your personal data corrected, if inaccurate, or erased, if an organisation/ company does not have a legitimate reason for retaining the data.
  22. Information Security

  23. Quest is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard secure sockets layer (SSL) technology.
  24. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Quest cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
  25. Data Protection Queries – Contact Details

  26. If you have any query about Quest's data protection policy or practices, please write to: Managing Director, Quest Computing Limited, Ushers Court, Ushers Quay, Dublin 8, Ireland or send an email to info@quest.ie
  27. This policy should be read in conjunction with the general terms and conditions of this website and the general terms and conditions that apply to your use of Quest’s services where more details of the use we make of your data is outlined.
  28. We reserve the right to amend or modify this Data Protection Policy at any time in response to changes in applicable data protection and privacy legislation.

* - We may charge a small fee to cover the administration costs. This fee is set by the Data Protection Commissioner from time to time.